Mail Carrier Job Description: Duties, Skills, and Requirements

Mail Carrier Job Description: Duties, Skills, and Requirements
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If you are looking for a job that involves being outdoors, meeting new people, and serving your community, a mail carrier position may be right for you. Mail carriers are responsible for delivering and collecting mail and packages to and from businesses and households. In this article, we will discuss the job description, skills, and requirements needed to become a successful mail carrier.

Job Description

A mail carrier's job duties involve sorting and preparing mail for delivery, delivering mail and packages to homes and businesses, collecting outgoing mail, and obtaining signatures for registered, certified, and insured mail. They also handle undeliverable mail, change of address forms, and provide assistance to customers with their mail-related concerns.

Mail carriers are required to work in various weather conditions and be physically fit to carry mailbags and packages that can weigh up to 70 pounds. They must also be able to drive a vehicle or ride a bicycle to deliver mail in designated areas.

Skills and Requirements

To become a mail carrier, you need to have a high school diploma or equivalent and a valid driver's license. You must also pass a background check and drug test, and be able to read, write, and speak English fluently.

Mail carriers must have excellent communication skills, as they interact with customers daily. They should also have good time-management skills and be able to prioritize their workload efficiently. Attention to detail is also essential, as mail carriers must ensure that the correct mail and packages are delivered to the correct addresses.

Mail carriers must also be familiar with postal regulations and procedures, as well as be able to use postal equipment such as scanners and handheld computers.

Benefits of Being a Mail Carrier

Mail carriers enjoy several benefits, including job stability, a retirement plan, and health insurance. They also have opportunities for advancement within the postal service, which can lead to higher-paying positions.

Working Hours and Salary

Mail carriers usually work full-time, with some working on weekends and holidays. They may also be required to work overtime during peak seasons, such as Christmas.

According to the Bureau of Labor Statistics, the median annual salary for mail carriers in the United States is $51,720 as of May 2020. However, the salary range can vary depending on factors such as location, years of experience, and job performance.


After being hired, mail carriers go through a training program that typically lasts one to two weeks. During this period, they receive on-the-job training and classroom instruction on postal regulations, delivery procedures, and safety protocols. They also learn how to use postal equipment and technology, such as scanners and handheld computers.

Opportunities for Advancement

Mail carriers can advance their careers by taking promotional exams and applying for higher-paying positions within the postal service. For example, they can become supervisors, managers, or postmasters. These positions may require additional education, training, or experience.

Challenges of Being a Mail Carrier

While being a mail carrier can be a rewarding career, it also has its challenges. One of the biggest challenges is working in various weather conditions, such as extreme heat, cold, rain, or snow. Mail carriers must also be alert and aware of their surroundings, as they may encounter aggressive dogs or other hazards on their delivery routes.

Another challenge is dealing with customer complaints or concerns. Mail carriers must be able to handle difficult customers and resolve issues in a professional and timely manner.


Becoming a mail carrier can be a fulfilling career for those who enjoy working outdoors, interacting with customers, and serving their community. The job requires physical fitness, good communication skills, attention to detail, and knowledge of postal regulations and procedures. With job stability, retirement benefits, and opportunities for advancement, it's no wonder that many people choose to pursue a career as a mail carrier.